Privacy policy
Last updated: [PENDING]
Data controller
Raíz Paraguay (razón social en trámite), with registered address at [PENDING: legal address] and contact at raizparaguay27@gmail.com, is responsible for the personal data received through this website.
What data we collect
Through the inquiry form: full name, nationality, current location (optional), the procedure you want to ask about, WhatsApp or email, and preferred language.
We also record technical data about the inquiry: source page, campaign parameters (UTM) and date. We do not request passport numbers, identity documents or banking details in the initial form.
How we use it
To answer your inquiry, assess which procedure may apply and, if you request it, send you a service proposal. Campaign data is used in aggregate to measure which channels generate inquiries.
Legal basis
Your express consent, given by ticking the box in the form. You may withdraw it at any time by writing to raizparaguay27@gmail.com.
Who we share it with
With providers that supply technical services to receive and manage inquiries: [PENDING: hosting, lead tool / CRM, email service]. We do not sell your data. We do not share it with authorities unless you request it for a contracted procedure or we are legally required to.
How long we keep it
[PENDING: retention period for inquiries that do not become clients, and for clients].
Your rights
You may request access, correction, update or deletion of your data by writing to raizparaguay27@gmail.com. We will respond within [PENDING: period].
Site analytics
We use Meta Pixel, by Meta Platforms, to measure which ads lead to visits and inquiries. It is only activated if you accept measurement cookies in the site notice; if you decline, it is not loaded.
The pixel records events such as a page visit, a form submission (with the type of procedure) and WhatsApp clicks. We do not send your name, nationality or contact details. You can change your choice at any time from “Cookie preferences” at the bottom of every page.
Sensitive documents
If you hire the service, personal documents will be requested through an agreed secure channel, never through the public form.